Tuesday, April 14, 2009

Context Markers and Virtual Collaboration

I´m aiming to dialogical blogging. This is the next step. I just had an inspiring discussion with my collegue OP about web 2.0 & collaboration & context markers. And that inspiration is now behind this post. OP said that, there´s lot of space between documents / document management and Facebook -style communication and that space is still quite unclear. Wikis and Blogs have their own role. Twitter has taken it´s place and in the field of social media there´s a huge amount of development going on right now. Great thinkers, brilliant brains are working in that area.

What I am looking for is professional, creative, dialogical and goal-oriented collaboration: inside companies, projects and networks.

In systemic thinking there´s five context markers (Risto Puutios notes, thanks Risto)
  1. Time (when): what has happened before and what is supposed to happen after
  2. Place (where): where the conversation is carried out (“history as geography over time”)
  3. Definition of the relationship (who): depending of the relationship we act differently (since we make a meaning out of the relationship)
  4. Content (what): what are we talking about
  5. Language game (how) : Wittgenstein notion of language as a ‘play’. We learn to use words in different ways. The way we use the grammar the context changes: a new working place as an example of game. We are always in language games.
Althought this is a list, the context markers are the factors or view points behind stories. Context is about stories. Every individual tell their own story and have their own meaning of these different context markers.

Maybe I start today with just the marker 1: TIME. How time is related to virtual collaboration? How could we create useful support for it? What kind of phenomenon there is according to individual experiences (stories) of virtual collaboration? How time is connected to the commitment and our own idea of commintment of the participants in a process.

In collaboration platforms, the history is quite often available: version history and action logging.We are making assumptions of future based on that history and at the same time we are defining the relationships (marker 3) based on those assumptions. We (in Humap) have been developing dialogical tools for "dialogical history". It´s really adding value to the version / content based historical view. How could we connect the future to the process in a dialogical way instead of project management orientation? How could we support realistic assumptions and trustful relationship and how to avoid dissappointments? Is it about collaborative dreaming, shared plans? How do we build shared understanding and meaning, when we start virtual collaboration processes?

A lot of questions. I hope these are relevant and meaningful questions for someone else also. So please join this journey of connecting context markers and virtual collaboration. I´m eagerly waiting for comments.

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